RETURN POLICY

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Every purchase you make is backed by The New England Trading Company’s 30-day money-back guarantee. If for any reason you are not satisfied with any item, simply return it within 30 days and we'll exchange, credit or refund the cost of the item (excluding Shipping and Processing fees). All products are guaranteed from defects for a full year from the date of shipment. Please note: Any items that are customized or made-to-order cannot be returned or exchanged unless damaged or defective. If you have any questions about our return policy, just send us an email or call us Toll-Free at 877-244-7789.