Who We Are

Nautical Gifts & Home Decor - our start.

My husband Jeff and I got married and started The New England Trading Company all in the same week back in April 2009. Brought together by our love of all things water-related and fun (Jeff grew up in the Lakes Region of New Hampshire and I spent wonderful summer days at Joe's Pond in Vermont or Wells/Ogunquit Maine) we wanted to share our love of all things nautical with like-minded people.  about-netc-opt.jpg

The very first product we sold was the Lobster Rope DoormatTM. We fell head over heels in love with these wonderful Maine-made and eco-friendly mats. But, we had no idea how popular they would become and were elated when national media started carrying their story.

We left our heart in New England

When Jeff (a career marketing professional) was recruited to head up a company in Ohio, we were torn. Our entire family and life were in New England. But the economy was struggling, we had our wonderful children to support, and we understood it was important to accept that opportunity. But I couldn't leave my beloved New England Trading Company behind. So... we brought it with us! 

Products curated for their quality and story.

We decided early on that our store would not be filled with just anything nautical-related. We wanted to find those items that people absolutely adore for their quality and great story. We wanted to be proud of every single item we sold - and our product reviews reflect just how picky we can be. 

 

The Associated Press wrote about The Lobster Rope Doormat in April 2009. When people turned to their computers to search for this innovative product, The New England Trading Company was the only place they could be purchased. To this day, ours are The Original and the only recycled lobster rope doormats available.

NBC TODAY Show features Recycled Lobster Rope Doormats from New England Trading CompanyAs we grew, we gained some national media coverage. In 2012, the NBC TODAY Show featured our recycled Lobster Rope Doormats in a green segment. That same year, we also were a winner of StartupNation.com's Moms in Business competition.

 

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Our reycled Lobster Rope Baskets, and the addition of our New Lobster Rope Doormats and Baskets all earned the attention of the media, too. Our products have appeared in Better Homes & Gardens Magazine, HGTV Magazine, REDBOOK, and even on DIY Network's "I Hate My Yard" television series.

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One area that we have always focused on is excellence in service to our customers. We aim to delight each and every customer and will go above and beyond to make sure each one is delighted. In 2013, we were recognized by online customer service platform STELLA.

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The New England Trading Company was awarded the web's most trusted signal of great customer service with a STELLA Service EXCELLENT rating.

Our Products

Let your imagination sail around the world with our exclusive line of Salvaged Sails Recycled Sail Cloth Bags, capture your memoirs in a handcrafted leather journal, present Sunday dinner with our exclusive line of American Farmhouse Wooden Bowls, and celebrate the rich history of Maine with our Lobster Rope Doormats. Plus, every purchase is backed by our hassle-free 30-day money-back guarantee

Thank you,

Karen Mayo Marsh

What our fans and customers are saying:


"Wow - what good service you provide! Thanks for being so responsive to my wishes." 
                 - E. R. Louisville, KY

"Heartfelt thanks for your fine service. Looking forward to our next transaction."

                 - J.W. Washington, CT

"Thank you so much - I really appreciate the speed and customer oriented professionalism.  Will definitely be shopping through you again!" 

                 - S.W. Astoria, NY

"Thank you! I'm excited to have a piece of New England on the other coast!"

                 - K.C. Manhattan Beach, CA

"I am very pleased with the granite drink chillers and dog biscuit not to mention the expeditious shipping. I will definitely be a return customer!"

                 - K.F. Frankfort, KY

"Thank you again--it has been wonderful doing business with your company!"

                 - C.H. Ludlow, PA

"Love your web site"

                 - S.B. North Hampton, NH

"I love what you're doing!"

                 - C.A. Brewster, MA

"You've just made our holiday wonderful!"

                 - J.D. Patriot, OH

"I “Googled” On The Rocks and your company came up in the search!  We went to your website – we LOVE it."

                 - A.J. Windham, NH

"Thank you for keeping Americans working"

                 - M.O. Marshall, MN

"I appreciate your superb customer service and I look forward to shopping at The New England Trading Company again soon, I love the unique gifts that you offer."

                 - J.P. Oceanside, CA

"Thank you so much for the phone call and for overnighting the package! It was a gift for our basketball coach and the banquet is tomorrow night. I so appreciate you taking the time to look through your stock and find the right bag. I truly appreciate your attention to detail and customer service. I will be be sure to order again soon!"       - D.L. Norfolk, VA

"The Rope Mats look great!!!! Can't wait to get them down to keys to see how they look!"

                  - K.C. Charlotte, NC

"Hello and thank you for having these lovely spoons. I am soo glad that your company has actual persons on the other end when you need them. Best wishes to you and your company. Your items are beautiful."

                   - H.H. Erie, PA

"The personal touch is great!"

                    - R.L. Augusta, ME

"Thank you very much. You have a customer for life."

                    - N.C. Addison, TX

"Thanks so much for the excellent customer service. I will keep watching your amazing website for another color."

                    - J.S. Old Greenwich, CT

 

 

 

 

 

 

 

IN THE NEWS


 

The New England Trading Company In The News

TV

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NBC TODAY Show

Lobster Rope Doormat from The New England Trading Company, Ltd. (video)

 

 

 

diy-logo-100x100.jpgDIY Network

"I Hate My Yard"

Lobster Rope Basket from The New England Trading Company, Ltd.

 

 

fox4news-logo-100x100.jpgFox News

Fox 4 WDFW

Whiskey Stones Granite Drink Chillers from The New England Trading Company, Ltd. (video) 

 

 

 

MAGAZINES

town-and-style-logo.jpgTown & Style (St. Louis) Trending: Eco-Friendly

 

 

   Better Homes and Gardens, October 2012    
  HGTV Magazine, June 2012     
   Redbook, August 2013    
   Design New England, January/February 2013    



ONLINE

  Craft in the City, Stone Beverage Dispenser: Let's Face it, It's for Alcohol

Stylish And Upcycled! This Lobster Rope Doormat Will Make Your Place Pop! 
 
Elle's New England Kitchen, The New England Trading Company, Ltd. Sea Bags Giveaway
  This Confetti Life, Bowled Over!
  BobVila.com, 10 Simple "Under $60" Curb Appeal Updates for Any Home
  RachelRay.com, 10 Gifts Teens Will Love, December 5, 2011 - Leather Journals from The New England Trading Company, Ltd. 
  ApartmentTherapy.com, Winter Doormats Roundup - Lobster Rope Doormats from The New England Trading Company, Ltd.
ApartmentTherapy.com, Dream Bathrooms: Greenhouse Garden Bath - Pure Linen Towels from The New England Trading Company, Ltd.
  DailyGlow.com, What Makes Organic Soap Truly "Organic"? - Organic Soap from The New England Trading Company, Ltd.
  LauraDayLiving.com, What's in My Beach Bag?, March 14, 2012 - Sea Bags Recycled Sailcloth from The New England Trading Company, Ltd.
  AlternativeConsumer.com, Set Sail with Products Made of Upcycled Sailcloth, September 14, 2011 - Sea Bags Recycled Sailcloth from The New England Trading Company, Ltd.



RADIO

  Internet Radio America, American Made, February 12, 2012 - The New England Trading Company, Ltd. (audio) 

 

NEWSWIRES

  Announcement: Great Customer Service Still Lives On - New England Trading Company Awarded STELLA Service Excellence Rating 
  PR Newswire, Lobster Rope Doormats Help Stomp Out Breast Cancer for Breast Cancer Awareness Month, September 19, 2011 - Pink Lobster Rope Doormats from The New England Trading Company, Ltd. 
  Caledonian Record, .Com Company Honors Local Business Mom, Karen Mayo Recognized, Saturday, May 19, 2012



Media Contact: Jeff Marsh, 877-211-4334 or JMarsh@TheNewEnglandTradingCompany.com

 

What our fans and customers are saying:



"Wow - what good service you provide! Thanks for being so responsive to my wishes." 
                 - E. R. Louisville, KY

"Heartfelt thanks for your fine service. Looking forward to our next transaction."

                 - J.W. Washington, CT

"Thank you so much - I really appreciate the speed and customer oriented professionalism.  Will definitely be shopping through you again!" 

                 - S.W. Astoria, NY

"Thank you! I'm excited to have a piece of New England on the other coast!"

                 - K.C. Manhattan Beach, CA

"I am very pleased with the granite drink chillers and dog biscuit not to mention the expeditious shipping. I will definitely be a return customer!"

                 - K.F. Frankfort, KY

"Thank you again--it has been wonderful doing business with your company!"

                 - C.H. Ludlow, PA

"Love your web site"

                 - S.B. North Hampton, NH

"I love what you're doing!"

                 - C.A. Brewster, MA

"You've just made our holiday wonderful!"

                 - J.D. Patriot, OH

"I “Googled” On The Rocks and your company came up in the search!  We went to your website – we LOVE it."

                 - A.J. Windham, NH

"Thank you for keeping Americans working"

                 - M.O. Marshall, MN

"I appreciate your superb customer service and I look forward to shopping at The New England Trading Company again soon, I love the unique gifts that you offer."

                 - J.P. Oceanside, CA

"Thank you so much for the phone call and for overnighting the package! It was a gift for our basketball coach and the banquet is tomorrow night. I so appreciate you taking the time to look through your stock and find the right bag. I truly appreciate your attention to detail and customer service. I will be be sure to order again soon!"       - D.L. Norfolk, VA

 

"The Rope Mats look great!!!! Can't wait to get them down to keys to see how they look!"

                  - K.C. Charlotte, NC

"Hello and thank you for having these lovely spoons. I am soo glad that your company has actual persons on the other end when you need them. Best wishes to you and your company. Your items are beautiful."

                   - H.H. Erie, PA

"The personal touch is great!"

                    - R.L. Augusta, ME

"Thank you very much. You have a customer for life."

                    - N.C. Addison, TX

"Thanks so much for the excellent customer service. I will keep watching your amazing website for another color."

                    - J.S. Old Greenwich, CT



As appeared in the Caledonian Record newspaper, St. Johnsbury, Vermont
Saturday, May 19, 2012


.Com Company Honors Local Business Mom
Karen Mayo Recognized


     From among thousands of contestants across the nation, Waterford native and entrepreneur Karen Mayo, 
owner of The New England Trading Company, ltd. has been announced a winner in StartupNation.com's 
2012 Leading Moms in Business competition.
     More than 350,000 votes were cast in support of the 2012 contestants, demonstrating immense interest 
and supportiveness for moms building businesses across the country while at the same time they tend 
to their families.
     "There's been a sea change among moms as they've come to realize that adding entrepreneurship to their 
lives brings exhilaration and immense gratification, not to mention supplemental - sometimes primary - 
income to their families in these dicey economic times," said Rich Sloan, chief startupologist and 
co-founder of StartupNation.
     Upon learning of the news of placing at #183 in StartupNation.com's coveted Top 200, Mayo said, 
"I'm very honored to receive this recognition. Unkowingly, my husband Jeff Marsh entered me into the competition. 
Needless to say, I'm thrilled we made it to the Top 200."
     Mayo is the daughter of Mike and Priscilla Mayo of Waterford. The winner's profile for Karen Mayo and 
The New England Trading Company, Ltd. can be found at 
http://www.startupnation.com/leading-moms-in-business/contestant/11760/index.php.
     The New England Trading Company, Ltd. (www.TheNewEnglandTradingCompany.com) is 
the premier online gallery of New England artisans, featuring all products made in the USA, and all handcrafted. 
With an eye for recycled and reclaimed products, The New England Trading Company was just featured 
on NBC's TODAY Show on April 18, 2012 with it's Original Lobster Rope Doormat - actual Maine lobstermen 
rope that has been woven into durable and colorful doormats with a unique story.
     The New England Trading Company, Ltd. Co-founders Karen Mayo and Jeff Marsh started the business 
in Waterford, Vermont in early 2009. The husband and wife team relocated to Ohio in late 2009, and have 
continued to grow the business from there.
     The 2012 Leading Moms in Business ranking highlights some of the dominant trends, motivations and 
attributes among American moms in business, including:

  • A great sense for providing attractive discounts, coupons, savings,and value, all especially important
  • consumer moms of the recession era.
  • A likelihood to come up with innovative solutions and products to address the challenges of motherhood -
  • it's an environment that demands resourcefulness.
  • Conscience-driven business, where "doing well" is just fine, but the real rush comes from doing good.
  • The attraction of being your own boss looms large for moms wanting to take control they just can't find
  • in a "day job".
  • Sustainable solutions and responsible business practices are increasingly paramount.

     Making the most of social media for business benefit is seemingly a birthright for the socially adept moms.
     The full results of the 2012 Leading Moms in Business ranking are available on StartupNation's website at 
http://www.startupnation.com/leading-moms-in-business. Learn more about the Startup Nation Leading Moms 
in Business competition at www.startupnation.om/leading-mom-in-business, sponsored by web.com (www.discover.web.com) and Sam's Club (www5.samsclub.com/YourBusiness.aspx).
     StartupNation (www.startupnation.com) provides over 175,000 pages of business advice and networking for entrepreneurs and serves millions of entrepreneurs annually. StartupNation.com is a free service founded by entrepreneurs with the intention of providing a one-stop shop for entrepreneurial success, including blogs from a host of experts, products, podcasts, webcasts, eBooks such as 23 Hot Businesses to Srart Right Now (www.startupnation.com/hot-business/), award-winning step-by-step advice, and more.